Customer Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will appear. It comprises thorough information about all the operations that you can carry out on the given page. Each pop-up window opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a vast range of instructional video clips illustrating how to work with our Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the answer you are looking for, have a peek at our extensive FAQ section, which comprises questions asked by actual users and offers real solutions. We regulary "revamp" our FAQ database with new articles in order to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions database either, we have a great team of client support engineers available 24-7 and eager to assist you with any question. Each support ticket you send will be answered within sixty minutes (the average ticket response time is just 20 minutes), so you will never have to wait a long time to get your question answered.
